ICT Inventory for Education in Emergencies

Using technology to ensure and improve education in crisis contexts

Using technology to ensure and improve education in crisis contexts

Mission 4636 - Humanitarian Crowdsourcing


Right after the 2010 earthquake in Haiti, a free phone number (4636) was established to meet the urgent needs of the Haitian people through SMS messaging. The number was publicized on local radio, making the service known to large numbers of the Haitian population, which was especially crucial in areas outside of Port-au-Prince that wouldn’t have direct contact with aid agencies for many days or even weeks to follow. The number 4636 allowed people on the ground to text their requests for medical care, food, water, security and shelter from any Digicel or Comcel-Voila (the country's two largest mobile network providers) device and receive aid.


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